Dr. Olm treated Roscoe several times. Roscoe is not fond of going to the vet, nor does he like having his feet touched. Dr. Olm spoke to Roscoe in a low and soothing voice and really got his trust. After just three treatments Roscoe stopped limping and favoring his leg, and he started playing like a pup again! (He is 7 1/2 years old). I want to stress that AT NO TIME did Dr. Olm try to sell any products, sway me towards the BARF diet (although we did discuss it as I wanted more information). My other Shepherd, Ripley, has some back issues that will be addressed soon by Dr. Riddle, and I expect the same competent care with her.